Pharmacy Benefit Manager (PBM) - NAVITUS

For Member, Prescriber and Pharmacy questions:
Navitus Customer Care Department
Phone: (toll-free) 1-866-333-2757
TTY (dial direct) 1-920-225-7005
Hours: 24 hours a day, 7 days a week
(Closed Thanksgiving and Christmas Day)
Navitus On-line

 













Announcement:
DMC and KCI Employees (and eligible dependents) with DMC Care coverage - Effective July 1, 2011 Formulary Change - Antihistamines

Visit www.navitus.com (registration and login required) to view:
  • Your Formulary
  • Plan Specific Information
  • Find a Pharmacy
  • List of Drugs Requiring Prior Authorization
  • Medication Safety
  • and more
Prior Authorization
A list of drugs requiring prior authorization and prior authorization forms are available on-line at www.navitus.com (on-line registration required).
 Call Navitus at 866-333-2757 to start the Prior Authorization Process
Direct Reimbursement
Navitus DMR Form - If you need reimbursement on a purchased drug, please submit a Direct Member Reimbursement (DMR) form.
Formulary
Refer to the Navitus website for a Formulary.

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DMC Care Customer Service
(800) 543-0161

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Detroit Medical Center Pencil